Client care

Frequently Asked Questions

A few helpful answers about choosing, ordering and caring for your Piece.

Are the pieces individually selected?

Yes. Each Piece is individually selected in Kashmir and presented in Qatar.

Can I request a custom design?

Custom designs are welcome. Share a motif, a palette or a house pattern with the atelier to discuss a bespoke commission.

How do I order?

Choose your piece and contact the atelier by phone or email to confirm pricing, availability and delivery.

What payment methods are available?

Contact the atelier to confirm the payment options available for your piece.

Is delivery complimentary?

Complimentary delivery across Qatar is advertised by the House.